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The Latest...
Wheeler’s Expanding Window Production with Two New Locations
 Wheeler’s Building Materials has expanded with the addition of a 177,000-square-foot manufacturing and distribution facility in Charlotte, N.C. To better serve the greater Atlanta area, it also plans... read more
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AAMA and IGMA Review NFRC Commercial Rating Program
Huntington Beach, Calif.—Industry frustration with the National Fenestration Rating Council’s new program for...
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Seeing Green at GPD
Energy efficiency tops conference agenda in Finland
Tampere, Finland—Glass and IG component suppliers, equipment makers and everyone in between seemed to have...
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The Talk...
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Christina Lewellen,
Window & Door senior editor | Relationships of any kind fascinate me, but lately I’m stuck on the whole vendor-buyer thing. First, I raised a big ruckus by asking your opinion about the Masonite and Home Depot “break up” (click here to catch up on that story). Now I’ve just run across a story about an Atlanta-area homebuilder filing for bankruptcy, owing among many debts $1.3 million to pro dealer Stock Building Supply. Yikes. And I was worried about the $10 I owe John Swanson for lunch.
People have called me a pot-stirrer more than once in my life, so let me ask you this: how much do you let your customers get away with when it comes to paying their bills on time? Do you take a “tough love” approach, or do you let a few favorites rack up some hefty tabs? Email me with your relationship story.
RESULTS AND COMMENTS FROM LAST WEEK'S POLL—"What percentage of your prospects and/or customers get the majority of product and service information from your company electronically?":
Are you an electronic communicator? Last week, we asked what percent of information you send out to your customers is electronic. Click here to see the results.
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