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W&D Weekly

July 13, 2016
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From Window & Door Magazine
An Overview of Lean Manufacturing Practices

Lean Manufacturing is a systematic method of eliminating waste within a manufacturing system. While it’s most commonly used in manufacturing, it can be applied to any process to reduce the cycle time between order entry and receipt of payment. The “high value add” concepts and tools of Lean are fairly easy to understand but can be challenging to implement and sustain. Read More

Case in Point: Best Practices in Lean Manufacturing
Once you’ve brushed up on Lean practices, read how a group of manufacturers incorporate Lean Manufacturing theory into action. Read More

GlassBuild America, Window & Door Dealer Days User's Guides Now Available
PPG Acquires Coatings Business
Home Prices Grow Nationwide
Renewal by Andersen Adds 200 Jobs
AAMA Manufactured Housing Certification Program receives ANSI Accreditation
Product Spotlight
Dreamview by Caldwell Manufacturing Co.

Caldwell’s automation solution for hung and sliding windows is the Dreamview Automation System that integrates with nearly any window and door application. The system has a sleek, compact design that adapts to all frame materials, the company reports, and provides solutions for one way or bi-part and straight line or curved applications. It is smart home compatible and powered with a standard outlet. It operates the movable sash with open, close and stop functions on a keypad, remote or home automation system.

The Talk

By Audrey Bailey, Franklin Window and Door

In order to stay relevant, it seems companies have to be willing to go digital, especially given the younger generations roaming around with Apple products in hand, expecting accessible information at the swipe of a finger. But, the window and door industry seems to be lagging behind in some areas.

For one, there are still many steps within the selling process that rely heavily on handwritten quotes and outdated entry systems. The next step is to transform the window and door buying system into a practice that’s easy, user friendly and, most notably, digital.

At Franklin Window and Door, that’s the goal. Most days, the team makes a collective effort to move in a direction that aligns with both innovation and digitalization. For one, we implemented a computer visualization feature to help clients see what a door selection would look like on a current or new construction home. More recently, the team implemented iPad applications to help quote walk-ins and process direct payments.

So, whether it’s in the showroom or online, Franklin Window and Door continues to improve its online and digital presence. This is critical for a majority of small businesses, especially since targeting the consumer is the most imperative step in improving marketing and sales. Companies need to draw in clientele immediately or risk losing them to a more accessible competitor.

Making resources available online is one way to foster initial intrigue and get the learning process underway. From there, customers will decide whether or not to visit the showroom and learn from a team of qualified window and door experts.

To be sure, having qualified experts ready to assist customers in person is a practice that will never become obsolete. But, for the beginning stages of the window and door selling process, digital resources can be something that truly differentiates a company, particularly a smaller supplier.

Where is your company in the process of its digital transition? Weigh in on this week’s poll, post a comment and/or email your thoughts on the subject. 

Does your company utilize digital resources in its showroom?

Do You Think Brexit Will Have Obvious Impacts on the Fenestration Industry? 
Nearly two-thirds of the respondents to last week’s poll say "no." Read the Full Results


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