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W&D Weekly
 
 

February 6, 2019
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The Latest
Disruptive Innovation
Online disruption has arrived for almost every industry and market. Companies in the building materials space that can leverage the shifts we’re seeing in how people want to buy will grow awareness, drive sales and outpace competition. Read More
 
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More News
New Home Sales Exceed Expectations in November
 
Meet WDDA at Design & Construction Week in Las Vegas
 
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Biesse Promotes Randy Jamison to EVP of Sales and Marketing in North America
 
OSHA Recommends MI Profiles for Workplace Safety Award
 
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Product Spotlight
TS.X-O by Panda Windows & Doors

With only a 15/16” wide stile, this virtually frameless operable glass wall system is the perfect seamless solution for large openings. Combined with our sophisticated engineering, panels can reach up to 100 square feet which maximize the space and expand the views. Specially engineered recessed top and bottom tracks allow the glass to flow from floor to ceiling. Whether rain or snow, our thermally broken system can perform even in the harshest environment and still maintain a smooth and effortless operation. When the View Matters – TS.X-0.

To learn more visit www.panda-windows.com

 
The Talk

Filip Geeraert
Walker, a trend-setting customer experience consulting firm, recently did a study that asked professionals: Which changing customer expectation will have the greatest impact on your business in the future?  While “speed” would seem to be the biggest customer pleaser in today’s “get it now or else” marketplace, it was edged out by “personalization.”
 
For customer experience folks, personalization is the one customer expectation they predict will grow the most between now and 2020. The reality is we all want to be treated like an individual. We want the companies we do business with to value us as a person, not a number. And, it doesn’t just apply to customers. It’s also about employees, partners, investors, our community, and so on. Read More 



 

 

 

 
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